I was born in Nha Trang, Vietnam. I left Vietnam as a preteen, one of the many “boatpeople”. I traveled back to Vietnam for visits often since 1990. Following the implementation of the “Doi Moi” policy in 1988, I have watched Vietnam’s slow economic development over the last 25 years. Doi-Moi’s reforms led to the development of what is now referred to as the Socialist-oriented market economy with strong participation from private enterprises. In particular, I am excited with the progress in manufacturing and services (i.e. ITO and BPO) over the last 5 years.
Since January 2014, I have been talking to CXO level peers about outsourcing opportunities (i.e. ITO/BPO) in Vietnam and have been pleasantly surprised at the high level of interest expressed from executives regarding this topic. Interests stem from exploring outsourcing opportunities particularly in Vietnam to seeking viable alternatives to other offshore destinations beyond India, China, and the Philippines. Senior executives across multiple industry verticals have opened their calendars and we have had many strategic discussions regarding how Vietnam can be evaluated as an outsource destination.
I was told that I need to figure out how to showcase opportunities in Vietnam to “keep some almost real time dialogue going.”
As a result, I want to create a blog with the following objectives:
- Maintain the conversation at the CXO level.
- Showcase Vietnam’s vast pool of human capital.
- Provide resources for companies interested in getting started, e.g. case studies, business plans, business contacts, outsourcing strategies.
- Provide perspectives for both US and Vietnam companies.
- Help procurement professionals with best practices in supplier development for new opportunity such as Vietnam.
I envision this as a living forum and hopefully it will evolve and continue to support US and Vietnam stakeholders as the Vietnam outsourcing market develops and matures overtime.